Unit Clerk

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Statement of Purpose

The Unit Clerk provides assistance to the unit as part of a team.

Major Tasks, Duties and Responsibilities

  • Enters items in files and computer accurately and promptly. Maintains all files such that authorized staff can easily locate them.

  • Perform word processing and typing assignments.

  • Assists in gathering information for preparation of reports and projects.

  • Ability to recognize personal issues that have an impact on job performance and interactions with staff.

  • Ability to demonstrate ethical and professional behavior.

  • Ability to convey respect for cultural and lifestyle diversities of clients and staff.

  • Maintain well-organized file and storage areas.

  • Perform inventory of supplies, replacing and ordering as needed.

  • Perform fiscal activities.

  • Comply with all BHS health and safety policies.

  • Work as a team member in performing duties and assignments.

  • Ability to communicate clearly, with clients, staff, peers and supervisors.

  • Basic understanding of computer operations; Windows and word processing (MS Word). Ability to readily adapt to the Caminar information system.

  • Adhere to professional standards.

Unit Clerk Competencies and Performance Expectations

All Unit Clerks are expected to:

  • Maintain filing systems
  • Perform word processing and typing duties
  • Prepare reports and projects
  • Maintain inventory of supplies
  • Perform fiscal activities
  • Comply with BHS health and safety policies
  • Work as a team member in performing job duties and assignments
  • Adhere to professional standards

Prerequisite Qualifications

Following are the qualifications required to perform the essential functions of this position. Qualifications may be subject to modification based on the Americans with Disabilities Act.

Bilingual abilities may be required for certain positions.

Well-organized person with good alphanumeric filing skills. High school diploma or 1 year related office experience or 6 months related experience plus education in office skills. Prefer job background which includes people contact, both face-to-face and by telephone. Data entry and word processing experience or will train on the job with the requirement that employee demonstrate a learning curve resulting in computer skills adequate for this position within 3 months of hire.

Communication, writing, record keeping and math skills adequate for performance of job duties. Knowledge of medical terminology, bi-cultural, bi-lingual English-Spanish a plus. Must have valid California driver’s license and liability insurance if driving personal vehicle on BHS business.

Able to stand, stoop, bend, squat, and reach for purpose of performing job duties such as handling materials stocked on shelves, filing, and handling and sorting mail. Routinely lift and move items weighing up to ten pounds, is expected to ask for assistance and use dolly or cart for any heavy items. Vision, hearing, manual dexterity and eye-hand coordination adequate to answer telephones, use keyboard, and write messages.

The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements which may be inherent in the position.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...